This is me (centre) picking up an E-Commerce Award for Anything Left-Handed and a cheque for £2,000 way back in 2002, when I still used to wear a tie!
My Web Marketing Expert
I am Keith Milsom and I have been full-time involved in online marketing for nearly 20 years, running my own e-commerce business which you can see at www.anythinglefthanded.co.uk as well as consulting and presenting on a wide range of marketing and business topics. (I have now sold that business to focus on helping people with online marketing and business development).
Before that I ran various small businesses and I have learned the hard way that it is not easy to make money from running your own business! Of all the business models I have tried, I love online marketing best because you can set up a new worldwide business in a matter of weeks with very little start-up cost and compete on an even playing field with the really big boys by making use of the best marketing automation and analytics tools. You can also manage the sales process and build relationships with your customers in a very intimate, but completely automated way.
My plan was always to automate my businesses to such an extent that I could largely leave them to run themselves and keep my income flowing while I went off travelling and doing other things. In practice, it didn't work out that way for many years and instead I just worked really hard and didn't get the results I thought I deserved! Some of this was just me not doing it properly but a lot was that the software and systems I was using did not deliver on what they promised and kept failing and leaving me in a mess.
Outsourcing my fulfilment and customer service was also a big issue and after a major failure with an unsuitable provider I now have an excellent relationship with a partner who controls all of the daily operations, leaving me to manage the website content and online marketing. I am now in a position where I can run my business remotely from wherever I am and for the past 4 years I have been able to travel outside the UK for 12-15 weeks a year.
I take my laptop or Ipad with me and can keep on top of anything that comes up in the business while I am away (or just leave it and it keeps running anyway). By focusing on what truly generates profits and automating effectively, I have been able to have some truly amazing and life-changing experiences and I can recommend it very highly!
Jackie is a physiotherapist by background and worked for many years in both the NHS and private sector before studying law and moving into risk management and clinical governance in the NHS. Jackie believes in balancing a healthy lifestyle with making the most of every day and enjoys being out and about with friends, wining and dining and trying anything new. She also loves dancing (especially salsa, but will try or watch anything) and has travelled extensively all over the world.
She has now given up her full time job to become a self-employed marketer and work with Keith to develop systems and training programmes focussed on helping owners of physiotherapy, osteopathic and chiropractic practices to make more profits from their businesses and achieve their personal goals.
One thing that really helped me make some major changes and make my business far more profitable was using the ideas and approaches from the DotComSecrets Book. Click the image on the left to find out more.
What We Think
To help small business owners make more profits and work less by using the right approach to maximising customer lifetime value and using online marketing and automation tools.
You create a business to make money and free up your time, not to work hard without being rewarded properly!
Any work we do with you will generate more additional profit than it costs and you will end up very happy or we will not charge for it.
All of the things we will do for you have been tested in our own businesses first and we know that they will work for you.